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New Hampshire Ball Bearings
Don't let the name fool you. New Hampshire Ball Bearings is not your average New England parts manufacturer. NHBB is a world leader in precision bearing manufacturing and customization for the aerospace, medical, dental, military, industrial and computer industries. With locations on both coasts and divisions toting names like Astro, Precision and HiTech, the company is committed to investing in the resources, people and technology required to maintain its leading edge position.
So when New Hampshire Ball Bearings planned to upgrade their IT infrastructure, which manages most aspects of their business process from order input through production, inventory and sales, they needed an IT solutions partner that could rise to the challenge. They chose Norton Lamb & Company of Yarmouth, ME.
“We produce sophisticated bearing products with exacting specifications for critical and demanding applications,” reports Mike Hanley, Technical Support Analyst at NHBB. “We needed an IT system to help us meet those high standards and an IT partner that could go the distance.”
With three locations on two coasts distance was a key factor, and fast, highly reliable access to information was a must. “Rapid deployment was the order of the day,” quips Ron Shink, President of Norton Lamb & Company. “When you consider a complex business like NHBB, they need extremely reliable and responsive systems that are easy to operate, easy to maintain and flexible enough to adapt to the ever-changing demands of their business. Our approach is to really understand the customer's unique requirements and then architect a solution that meets all aspects of those requirements.”
In today's globally competitive marketplace uptime is everything. Norton Lamb & Company's solutions are designed to incur little or no impact to the customer at installation time and to perform exactly as expected the minute the systems ‘go live’!
Norton Lamb & Company has also laid the foundation for a high-availability solution design which will provide mirrored systems for NHBB and virtually eliminate downtime of critical applications.
“Our entire business depends on us staying at the forefront of technology to provide our customers with the highest quality products and service available,” concludes Hanley. “These systems will help us keep our edge in an increasingly competitive marketplace.”