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Broadway Industries
Broadway Industries is a multi-divisional fuel distribution company that prides itself on customer service and reliability. Their customers depend on Broadway Industries for timely delivery of fuel oil and propane products and quality installation and service of heating systems.
“We have built a reputation for integrity and reliability,” reports Vice President Rita Blais, “so when we were experiencing a lot of downtime with our I.T. infrastructure and it affected our automatic delivery and billing systems, we knew it was time for a change. That’s when we initiated our relationship with Norton Lamb & Company.”
“We were impressed with NLC’s presentation to us as well as their product mix and pricing,” continues Rita, “and we’ve been happy with them ever since.”
The team at Norton Lamb & Company designed a solution that consolidates Broadway’s network and I.T. Infrastructure and provides an easy to manage I.T. environment. “We understand the day to day pressures of running a small business and wanted to provide an environment that let the folks at Broadway Industries focus on their customers and their business instead of worrying about computer systems” says Ron Shink, President and CEO of Norton Lamb & Company. “Our solution is built around the highly reliable and affordable IBM xSeries servers. The new system provides for integrated backups, exceptional performance and room to grow.”
“We are a seasonal business,” explains Rita. “We’re out straight from mid November through late April, so doing any kind of equipment changes in the winter is just not an option. Norton Lamb & Company worked to make the upgrade happen within our schedule. They designed the solution, ordered the equipment, provided financing and brought all of our data over to the new system, and we never missed a beat.”
“The folks at NLC are top notch,” Rita adds. “They know how to solve problems, have incredibly competitive pricing, and are very responsive. We feel confident that we are in good hands.”